Judy S Wojcik
MichiganMember since March 2017

Reviews (1)

    • Mar 28, 2017
    • Verified Reviewer

    Omega XL

    good product- horrible customer service

    Overall Experience:

    My husband and I have been taking this product for over 4 years and really like it. It does stop our pain if we take it all the time. The problem is in trying to contact them. The hold time is long and they seem to try to keep you waiting as long as they can without helping. Our shipments always came before we needed them and would get 6 months worth sitting in the cupboard. We never knew for sure when the next shipment would arrive. They say they can put it on hold which they did except not knowing when the next shipment would arrive, we didn't always call in time. I was able to cancel (so they said) but then two days later I received another shipment costing almost $300 which will not be needed for at least two more months! Dealing with them is worse than our pains. There must be another product that works and maybe cheaper.

    Bottom Line: No, I would not recommend this to a friend

    98 people found it helpful

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