Finally received a response, I have web access now but no confirmation they are sending DVDs. I do find customer service to be lacking and I still have no order number.
Bottom Line: No, I would not recommend this to a friend
35 people found it helpfulLink to this Review
I placed an order as I thought it would bring me to a place where I could get a DVD version of the program. It did not and said it would send me an email as to how to get the version. It has been several hours, no email (yes I checked spam). There is no phone number anywhere that I can call, and the email says "24 hours." In 24 hours scammers can get my credit card number and charge all sorts of things.