Connor
Connor
Deerfield, FLMember since March 2017

Reviews (1)


    • Mar 29, 2017
    • Verified Reviewer

    Carvana

    Perfect

    Overall Experience:

    I looked at the review of this place just a little after I order the car. I was scared/nervous because of the rating. But now it is two weeks in and I have no regrets. Everyone is complaining, but honestly, my experience was perfect.

    I found my perfect car (Audi S5 2011 red interior). I was scared from what other were saying that there would be problems. I haven't run into one. The customer service is the best I've ever had. Extremely friendly people. The car came not only two hours early, but they informed me continuously on the status. I got the car and the guy let me take my time at look/inspecting the vehicle. They called me after five days to make sure I was happy with it. The car was, and is, perfect.

    After the seven days, I called about the title. Two days later I got it along with my new plate. They also have a gift card for my next tank of gas, and a little basket full of stuff for the car. Everything was smooth and easy. I work for a car dealership and I have to say that Carvana does it better, and they do it right. I've been telling every one about my experience and finally decided I should write a review to help them out. Great place!

    Bottom Line: Yes, I would recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Mar 30, 2017

      Company Response from Carvana

      Thank you so much for your wonderful review! As a growing company, your feedback is greatly appreciated and very important to us. We are so pleased that you enjoyed our Customer Advocate team and the delivery process. We aim to provide a stress-free car buying experience, and we are so glad to hear that we exceeded your expectations. If you have any additional feedback that you would like to provide, please feel free to give our Customer Advocates a call at 800-333-4554. Welcome to the higher state of car buying.


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