Hi Diane, we are so sorry to hear that you did not have good experience with Keranique. The Keranique System works as follows, your hair will feel silkier and shinier as soon as you start using the Keranique® Shampoo and Conditioner. Your scalp will feel invigorated, and with each use, you will be improving the health of your hair. Hair regrowth takes time and requires patience, so continued use of the Keranique Hair Regrowth Treatment with 2% Minoxidil for at least 4 months is usually needed before you start to notice regrowth.
In the meantime, our other products in the Keranique system start working immediately to help repair and prevent further hair damage. With the use of the Keranique Hair Regrowth Treatment with 2% Minoxidil, during the first two months, after beginning the treatment, a small percentage of women may temporarily shed a little more hair than usual.
Note, that this is part of the process and the slight extra shedding is only temporary; it indicates that the follicles are making way for new, healthier hair growth and that the product is working. Remember to keep using the Hair Regrowth Treatment every day, twice a day, morning and night.
Also important to note, is that everyone is different. Some users notice some results in as little as 2 to 4 months, but to see best results, it can take from 6 months up to a year. Once you’ve experienced initial results, you will continue to see improvement in your hair. We stand by our products with a full 30-day guarantee. Please email us at keranique@keranique.com with a contact number, so we may assist you in addressing your concerns and finding a resolution to your issue.
Company Response from Keranique, LLC
Hi Diane, we are so sorry to hear that you did not have good experience with Keranique. The Keranique System works as follows, your hair will feel silkier and shinier as soon as you start using the Keranique® Shampoo and Conditioner. Your scalp will feel invigorated, and with each use, you will be improving the health of your hair. Hair regrowth takes time and requires patience, so continued use of the Keranique Hair Regrowth Treatment with 2% Minoxidil for at least 4 months is usually needed before you start to notice regrowth.
In the meantime, our other products in the Keranique system start working immediately to help repair and prevent further hair damage. With the use of the Keranique Hair Regrowth Treatment with 2% Minoxidil, during the first two months, after beginning the treatment, a small percentage of women may temporarily shed a little more hair than usual.
Note, that this is part of the process and the slight extra shedding is only temporary; it indicates that the follicles are making way for new, healthier hair growth and that the product is working. Remember to keep using the Hair Regrowth Treatment every day, twice a day, morning and night.
Also important to note, is that everyone is different. Some users notice some results in as little as 2 to 4 months, but to see best results, it can take from 6 months up to a year. Once you’ve experienced initial results, you will continue to see improvement in your hair. We stand by our products with a full 30-day guarantee. Please email us at keranique@keranique.com with a contact number, so we may assist you in addressing your concerns and finding a resolution to your issue.