Luke
Dallas, TexasMember since April 2017

Reviews (1)


    • Apr 12, 2017
    • Verified Reviewer

    NewDay USA

    Waste of time

    Overall Experience:

    I gave these people everything they needed to verify what they asked for. 60 days later they come back to me and say they make fact-based decisions. Well, I gave one year of cashed rent checks, one year of water bills, one year of another utility bill, and they deny my loan because they said that they can't prove my residence.

    Do not waste your time with this company. They do not look out for vets; they look out for their bottom line. Do your research and find a real company. All lenders will do VA loans, and they are more of experts than these morons.

    I went with another company and was able to get my VA loan hassle free. I wasted two months with these morons, and screwed my interest rate since rates have increased.

    Bottom Line: No, I would not recommend this to a friend

    21 people found it helpful

    Link to this Review
    • Apr 18, 2017

      Company Response from NewDay USA

      Thank you for your candor regarding your recent transaction with NewDay. Our understanding is that the VP of Compliance discussed this specific situation with you regarding the primary residence requirement for Veteran Affair loans. We are pleased that you were able to move forward with the transaction with another lender.

      Respectfully, The Customer Service Team.


Showing 1-1 of 1