Margie Murphey
Asheville, NCMember since April 2017

Reviews (1)

    • Apr 21, 2017
    • Verified Reviewer


    Worst product ever!

    Overall Experience:

    First, let me state that I am a licensed Cosmetologist. This product turned my hair into straw. Customer service is rude and very unhelpful! You have to pay for return shipment, plus insurance and tracking.

    Bottom Line: No, I would not recommend this to a friend

    45 people found it helpful

    Link to this Review
    • Sep 13, 2017

      Company Response from Keranique, LLC

      Hi Margie, I understand your concern. Our shampoo removes impurities and buildup, while our conditioners add body and volume without leaving a heavy, waxy and coated feel on the hair and scalp. If you have dry, coarse, very curly hair, or experience dryness we can swap out the shampoo and conditioners for our Deep Hydrating shampoo and conditioner formulas.

      We also have other options to address this issue and many others, allowing you to customize your order based on your needs. Keep in mind we stand by our products with a full 120-day guarantee. Please email us at with a contact number so we may assist you in resolving this issue.

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