DO NOT order from this place. It is one of the most unprofessional businesses I've ever had to deal with. I had nothing but problems and lies. It took over a month and a half to get my order, which I returned. I tried to cancel my order and get a refund, but they told me that the label was already printed so they couldn't. That was a lie. The shipping label was printed about a week after they told me.
They over charged me for my "free item." Also, they told me that since I was having so much trouble, they would give me 2-day shipping, but it still took a week and a half to get. Do not give this company your money or time. The worst customer service I've ever had.
Bottom Line: Yes, I would recommend this to a friend
17 people found it helpfulLink to this Review
Hi Chris and Jason,
I am sorry to hear you weren't satisfied with our service.
Unfortunately during the packing process, when an order is printed and prepared, it may well be on our premises, but it would have been packed into a bag with another 30-40 orders. There could then be up to 15 bags per day. It would take a lot of man power to unpack and search through all of the prepared orders to find one. So we generally ask customers to just refuse the delivery. As soon as we can see it is returning, we are more than happy to process a full refund.
If you could provide your order numbers, I will check that the refunds have been correctly processed.