Jodi Simpson
Simsbury, CTMember since April 2017

Reviews (1)

    • Apr 27, 2017
    • Verified Reviewer

    Bye Bye Foundation


    I placed the trial order on March 21st. After receiving it, I decided to cancel the order. I did so on April 5, 2017. I was AGAIN charged $43.94 on April 17, 2017.

    I called to have my money refunded and was informed I was still being charged over $11.00 for shipping, on a product I canceled well in advance! I fought this charge and was told I would be refunded the entire amount, including shipping.

    DO NOT buy from them and give them ANY banking account information. Go to Ulta and buy it there if you want to try it, they at least stand by their returns and you won't have to battle the charges. This was NOT A MISTAKE. ANY reputable company would refund the entire amount, including shipping, when the order was canceled well in advance to the next shipment.

    I will now be disputing this with the credit card company as well and not allowing them to ever bill me again, OR pay this charge. I will also be sending a letter to Connecticut's attorney general informing them of their company's charging habits. Keep your paperwork in hand ladies, and document EVERYTHING!

    Bottom Line: No, I would not recommend this to a friend

    24 people found it helpful

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