Yes their websites are wonderful (and better than going to a dealership)...
But their business practices are THE SAME as dealerships have always been DESPITE advertising they save you money by eliminating hidden fees, etc, NO. They play the same games money-wise as the old-type dealers.
I was going to give them 1 star, but gave them 2 since they do offer some exciting benefits to the old way! But they are not any better and since you can't see the car itself, then the customer actually is WORSE off buying from them IMO.
Bottom Line: No, I would not recommend this to a friend
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