I found a car on their website that I was interested in. I called them and placed a hold. I realized their price differed in different places (web vs. mobile). The rep told me he would be able to honor whatever price I saw. I was under the impression that their price was even negotiable. I soon changed my mind, and I called in again to ask them to cancel my hold. The second rep couldn't find any records about my previous conversation with their reps. And he couldn't refund me. I had to figure out a way to reach the first rep I talked to.
Bottom Line: No, I would not recommend this to a friend
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