I purchased a pendant. Spoke to the e-commerce manager at Effy. He said that the item was returnable within 30 days for a refund. I received the pendant. Upon seeing it in the box, I decided that it was too small and not to my liking. I tried calling the toll free number, the local number and the e-commerce manager. No one answered the phone numbers. I left emails at the company site and to the e-commerce manager. No one returned a call or emailed me. It has been several days so far.
Bottom Line: No, I would not recommend this to a friend
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