Sandra Sanders
Phoenix, AZMember since June 2017

Reviews (1)


    • Jun 14, 2017
    • Verified Reviewer

    Gwynnie Bee

    Nice for selection of dresses, but not transparent

    Overall Experience:

    I was a member of Gwynnie Bee for about nine months, receiving two items at a time. During that time, I found many dresses that I liked and bought, as well as a few tops. It was really nice to have a selection of clothes in plus sizes, plus reviews by others who had tried them before me. For that reason, I think the membership was worthwhile. I recently stopped my membership because there just weren't enough items other than dresses that I was interested in trying, and I had fully stocked my dress needs.

    Unlike some other reports I read, I had no problem canceling my membership. I suspect that it may be because I had been a member for a significant period of time, so they got the money they needed to out of me.

    My primary concern with the system is the complete lack of transparency on pricing for membership or the clothes. On the day my membership ended, I called to purchase one of the dresses that I still had at home. Although they tout deep discounts on the clothes, I never found them to be much different, and sometimes even more expensive than other stores.

    However, I was surprised to learn that she was unable to quote me the member price (I was considering renewing for one more month if the discount was significant) because apparently individual members are quoted different prices for the same items. The customer service rep (who was very nice) explained that a members' price depends upon all kinds of criteria, including how long you have been a member, whether you have ever had a return or payment "discrepancy," etc. Since that pricing criteria is not transparent to members, I assume you never get any opportunity to challenge anything that they deem a "discrepancy." I also don't know if I ever had one.

    I do not dispute Gwynnie Bee's right to price their clothes however they would like. However, failing to disclose that I may be paying a "member price" up to 30% more than another member is simply deceitful. Even when I am interested in stocking my closet again, I won't consider Gwynnie Bee an option for that reason.

    Bottom Line: No, I would not recommend this to a friend

    54 people found it helpful

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