Eileen Catterton
Baltimore, MDMember since June 2017

Reviews (1)


    • Jun 24, 2017
    • Verified Reviewer

    SmileDirectClub

    SmileDirect in-person experience

    Overall Experience:

    The tech was very sweet. Stark setting. Unsanitary equipment.

    The tech had on blue surgical gloves she used to handle all equipment including iPad and 3D scanner. She put gloves after being all over the equipment into my mouth with the camera. I saw no alcohol or bleach products to clean equipment from one customer to another.

    Now I have a summer cold, quite possibly because the equipment was not cleaned from what I could see.

    Also, the gloves were not sanitary because the tech did not change them from the previous patient and kept them on even after handling the iPad that consumes touch all morning long.

    One gets what one pays for. This is fact.

    However, the tech very sweet in her chair side manner. The staff could use training in sanitary practice and the office could use some cheer from its stark appearance.

    Bottom Line: No, I would not recommend this to a friend

    23 people found it helpful

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