Reviews (1)

This isn't some raging, angry review; I'm just kinda like, "really?"

I ordered the free two weeks, and after ordering I found out two things:

1. I have possible neovascularisation (where veins grow into your iris, makes you unable to wear contacts, and is caused by contacts being worn too long and not sufficiently allowing oxygen to your eyes).

2. The reason Hubble contacts are inexpensive is because they use a sort of outdated contact type. From what I found out, it's silicone or something like that, and apparently, they're just kind of not healthier, even though they're dailies.

Again, I found out both of those things AFTER I ordered. I'm not mad, I'm literally just kind of like, "aw."

So I called their customer service to cancel, because they don't allow canceling over email (why? I think maybe their customer service is outsourced. Not a bad thing, and I'm not being racist), but the customer service, they were really blunt and just kind of unhappy to have to DO something. And I have a sort of complicated email address, so that didn't help their attitude. I had trouble understanding her accent, so I had to keep asking her to say it again, which pissed her off, and all I was asking was to cancel. I'm NEVER the difficult customer, and I try to be cheerful because let's be honest, working customer service sucks when people are rude to you, and she just kept sighing into the phone and was irritated that I needed the three minutes it takes to cancel.

Again, I'm not a raging, angry customer. It's just kind of disappointing.