Akasha Cowdin
OregonMember since June 2017

Reviews (1)


    • Jun 28, 2017
    • Verified Reviewer

    Quip Toothbrush

    Falls apart

    Overall Experience:

    I have been using Quip for over a year and had to have several replacements because of faulty design. Also, to be honest, compared to other electric toothbrushes the vibrations are not as strong at all. The toothbrush heads themselves have gum cleaners but don't actually reach your gums. This is a pretty faulty product all and all. Save your money and go get a real toothbrush.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Jun 29, 2017

      Company Response from Quip NYC Inc.

      We are so sorry that you didn't find Quip to be for you. As mentioned in our help exchange with you, Quip is heavily tested against normal wear and tear. It's even tested against user challenges and potential error points like brush head removal. We know that it could only break the head connection, as your photo displayed if the head is improperly or over-forcefully removed during refill.

      Our brushes are manufactured in the same facilities, using the same parts, processes, and testing as some of the biggest brand brushes on the market. We have been shipping Quip to thousands of happy customers for two years now so we can assure it is not a faulty design.

      We stand by our products and offer a lifetime guarantee for subscribers for this reason. We have been more than happy to replace your Quip each time this happened while you refilled it using your guarantee. This is also in hopes that our instructions each time would help correct removal in the future and ensure it didn't happen again. We are sorry to hear this was not able to prevent it happening again.

      Regarding the vibrations, our website, your welcome pack, your Dentist, the ADA and consumer reports will tell you, stronger vibrations do not mean you will get a better clean. The key to maintaining good oral health is based on your technique and routine, something Quip is uniquely designed to help improve. Quip is set to a sensitive, silent and comfortable vibration level like many premium brushes are now. Also defaulting to or offering to help you with guiding a thorough, yet safe and enjoyable clean.

      We thank you for giving Quip a try, and again are so sorry that it was not for you.


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