They have very prompt and courteous customer service. They have a very fast response team and were very helpful. I really appreciate all of their help and would recommend their services to anyone that is willing to try new products. They have a 100% guarantee and they stand behind their products. This is hard to find in companies these days. Thank you!
Bottom Line: Yes, I would recommend this to a friend
5 people found it helpful
Link to this ReviewThese are horrible!
They came apart in my eyes and led to a horrible infection. I had to have a doctor peel the tiny particles out of the lids and bottoms of my eyes. I was in horrible pain putting these in from day one. There was a burning sensation when I put them in and always felt like a had a ripped contact in. I wasted so many by taking them out and throwing them out and putting another in thinking it was defective. I could not wear them longer than three to four hours at a time. And when I took them out my eyes were so red and relieved from taking them out.
They are not that much cheaper than my others, and I will never fall for a deal like this again. I have paid for it in medical bills. Also, you can not even get in touch with Hubble's customer service. I call and am on hold for hours to cancel my subscription. So I have boxes of contacts I will never use. I finally have emailed them and told them to cancel. We will see what happens with this junk service. I hope I don't go blind from these horrible so called contacts!
They also are not my prescription. I cannot see clearly with them, and they never cleared it with my doctor. I asked my doctor, and they never got a call, email or fax from Hubble, so that's pretty illegal!
Company Response from Hubble Contacts
Hi Meaghan,
We take reports of adverse reactions very seriously. I've just contacted you by email, and I hope you'll give us permission to follow up with your doctor to investigate how this could have occurred. I've verified that your account has been canceled and refunded.
I've put you in touch with our Director of Quality Control by email, and I hope you'll allow us to follow up with your prescribing OD.