Gina Walker
North CarolinaMember since July 2017

Reviews (1)


    • Jul 24, 2017
    • Verified Reviewer

    BetterHelp

    Scam

    Overall Experience:

    I saw this ad on Facebook and thought it'd be nice to talk with someone in the comfort of my own home. Next day, I was contacted by a counselor, at which time I responded that I did not want the service. I can talk to friends/family for free, and to cancel my subscription.

    After several months, and a VERY long phone call with the number on my credit card bill, repeating that I've never used the service and that I want it canceled, and a full refund, I'm STILL being billed $180 a month. I'm trying to obtain an itemized bill, and obtaining legal counsel to get all this money refunded. Total scam. Apparently, if you tell anyone you don't want this, or try to stop it, they can't relay that info to the "billing" department.

    Bottom Line: No, I would not recommend this to a friend

    20 people found it helpful

    Link to this Review
    • Aug 1, 2017

      Company Response from BetterHelp

      Hi Gina

      Please get in touch with us at contact@betterhelp.com. We can assist you with any charges made on your account with our Support Team.


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