I think things are being handled ok, but I don't think their dashboard is very helpful for clients (me). It is very vague for a person who is so over stressed about being harassed about paying credit card bills, and telling a client exactly what is happening and where you are at in the process of negotiating. I am more upset about the fact that when I came on board I was told I could add any bills, such as hospital bills, or I have a few payday loans that I need help with, and I have tried twice to add them on with no success. So meanwhile I am getting cards taken care of, and I am getting bashed by Pay Day loan folks.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Freedom Debt Relief
Hello Ms. Pace,
We are sorry to hear about the struggles you are facing within the program. We would like to further assist you to resolve your concerns. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com for immediate assistance or let us know when we may reach out to you to discuss your account.
Thank you for choosing Freedom Debt Relief!