Tonya Ryan
Glendora, CAMember since July 2017

Reviews (1)


    • Aug 11, 2017
    • Verified Reviewer

    Luminess Air

    Luminous Air is a flaky organization

    Overall Experience:

    I ordered the product. It took 7 weeks, was sent back because FedEx could not find my house. Then I called to return and they said they would put my account on hold until May but two weeks later I received more product and another bill.

    So I called to cancel and was given a return authorization code (they would not email me anything). Also, they never disclosed that the air brush tool is actually $500. I followed the representative's instruction and placed the return code on the box and shipped it at FedEx trusting that I would receive the refund.

    Instead, a different rep tells me that they never received my product. Go figure this is the ONE time I did not get a receipt from the FedEx person. So I am screwed. My package is sitting in their warehouse in a pile with 1000 others because I did not get a receipt and they can say that they never got it.

    PS: The product does not work! It made creases show up worse than any other product I've purchased. I've gone back to using Clinique.

    Bottom Line: No, I would not recommend this to a friend

    91 people found it helpful

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