I placed an order with Hubble, not realizing they didn't support toric lenses (wasn't disclosed anywhere when placing my order). I emailed them after realizing this through some Google searching and requested to cancel my order. I was directed to call a call center in order to cancel it, which is a red flag whenever a company makes it hard to cancel a membership.
I call the call center, and the audio quality was terrible, and the representative didn't speak English well. I had a really hard time understanding the rep and communicating effectively with her. She also said it was impossible to refund my order because my order already shipped out, even though it hadn't shipped out at that point.
Really negative experience and there is no way I'll be giving business to them again.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
Link to this Review