Nancy Papalardo
South Hadley, MAMember since August 2017

Reviews (1)


    • Aug 28, 2017
    • Verified Reviewer

    Gotham Steel Pans

    Worst piece of junk ever!

    Overall Experience:

    This pan sticks, scratches, and is difficult to clean. My pan is black in spots, and I can't get it clean. It also sticks terribly, so basically, I can't use it.

    I called the company to ask how to send it back. I expected to be asked what was wrong with the pan, but I wasn't! I guess they get a lot of calls of this nature. I was told the address and to enclose a check or money order for $9.95 (this is for processing). I said, "So I have to send you a check for $9.95 and pay postage to get the pan to you? The pan is defective and does not function the way you said it would." Then I get basically another pan for the price that it would cost me to go buy one. I assume postage would be $10. So, for $20 I can have another WORST PAN EVER!

    I asked the woman why I have to pay $9.95 for processing when I bought a product that was anything but what it claimed to be! She said that the company wants it that way. What? Are you kidding me! This is such a joke. So basically, if you return the pan you are actually buying another. I'm sure their profit margin is over 50%. However, even if it was only 50%, you would be purchasing another pan, so they lose no money and can give the guarantee without ever worrying about losing a dime on their horrible product!

    Oh, on the ratings here are 1-5 stars, I wanted to put a negative five stars or at least no stars, but it wasn't an option.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review

Showing 1-1 of 1