This pan sticks, scratches, and is difficult to clean. My pan is black in spots, and I can't get it clean. It also sticks terribly, so basically, I can't use it.
I called the company to ask how to send it back. I expected to be asked what was wrong with the pan, but I wasn't! I guess they get a lot of calls of this nature. I was told the address and to enclose a check or money order for $9.95 (this is for processing). I said, "So I have to send you a check for $9.95 and pay postage to get the pan to you? The pan is defective and does not function the way you said it would." Then I get basically another pan for the price that it would cost me to go buy one. I assume postage would be $10. So, for $20 I can have another WORST PAN EVER!
I asked the woman why I have to pay $9.95 for processing when I bought a product that was anything but what it claimed to be! She said that the company wants it that way. What? Are you kidding me! This is such a joke. So basically, if you return the pan you are actually buying another. I'm sure their profit margin is over 50%. However, even if it was only 50%, you would be purchasing another pan, so they lose no money and can give the guarantee without ever worrying about losing a dime on their horrible product!
Oh, on the ratings here are 1-5 stars, I wanted to put a negative five stars or at least no stars, but it wasn't an option.
Bottom Line: No, I would not recommend this to a friend
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