I went into this thinking it was a gimmick but thought I would try it since it was only $20 and my phone was pretty much brand new and worth a couple of hundred dollars but yet to carriers it was worth $0. I went back and forth on emails for a bit with them after I got the code because I couldn't get anything to work, but they kept assisting me in finding any way to figure out the issue. They ended up calling me, and Rafael B remotely went into my computer and unlocked it while it was plugged into the computer. I couldn't believe it, I was so happy!
Bottom Line: Yes, I would recommend this to a friend