Kimberly Crabb
Denver, COMember since August 2017

Reviews (1)


    • Aug 26, 2017
    • Verified Reviewer

    One Two Lash

    Poor customer service

    Overall Experience:

    Worst customer service ever. Received faulty applicator and they refused to provide a replacement. I was told the applicator was a new addition and not necessary. Since they are now providing applicators, someone must have felt it was necessary. Additionally, if it is being included with all new orders, I should have received a workable version. Also, directions provided were only for use with the applicator. For the high cost, I would have expected better service. If I had it to do over again, I wouldn't have purchased.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

    Link to this Review
    • Sep 5, 2017

      Company Response from One Two Cosmetics, LLC

      Hi Kimberly, I am so sorry to hear this, and you are absolutely correct! I will send you out a new applicator right away, simply email me at samantha@onetwocosmetics.com so I can take care of this for you.


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