We're unsure if Vital Reds has helped us at all since we aren't due for doctor visits and testing for another few weeks. We had been taking Vital Reds most of 2017 and had placed two orders. I tried a couple of weeks ago to place a third and they "lost" that order. My wife tried again yesterday, and we're still waiting for a "quick" return call from customer service. We pretty much have given up hearing from them.
The worst customer service we've encountered in some time. Even if the product is legitimate (at this point we have reservations about that) dealing with customer service is simply too frustrating. I never had so much grief trying to give somebody my money!
Bottom Line: No, I would not recommend this to a friend
38 people found it helpful
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Company Response from Gundry MD
Hi there Greg, Aria from Gundry MD here. Thank you for letting me know about your situation. I am so sorry to hear that you have not received a call from our customer service department in a timely manner. Our customers are the number one priority, so again, I'm sorry that your experience was not a reflection of that. I would personally love to fix this problem for you. Please email me directly at aria@gundrymd.com. I'll fix this right away so you and your wife can begin enjoying Vital Reds again. I look forward to hearing from you Greg!