Carvana staff is amazing to work with and had no problems. I was iffy about doing a purchase online, but tried it anyway. When I picked up the car, the vending machine part was a little interesting and different. The car was clean from the outside when I got it, but it smelled like a freight train, and the windows were so full of nicotine it was disgusting. The floor mats were dirty, and the seats were dirty; the car could have had more cleaning done.
Bottom Line: Yes, I would recommend this to a friend
10 people found it helpful
Link to this Review
Company Response from Carvana
Thank you for reaching out to us regarding your recent Carvana purchase. As a growing company, we appreciate your feedback so we can continuously improve our processes. It is exciting to hear that your experience went well, however, we are disappointed the cleanliness of the interior was definitely not up to Carvana standards. We sincerely apologize for the inconvenience and will be having one of our executive resolution specialists reach out to gather more feedback and help get the issue resolved for you. Thank you for being part of Carvana and we hope you are enjoying your vehicle!