I ordered the pans by phone. I loved these pans at first. However, food has been sticking to the bottom, and I must soak them prior to washing. I did not use spray oils (i.e., Pam) as directed, and followed directions for use and care. Food still sticks to the pans even after a light coating of oil or butter. I read on the "warranty" that you must package and pay for postage, plus a $14.99 check or money order along with the date of purchase and receipt and they will let you know if Tristar elects to refund/replace the item.
I won't order these again.
Bottom Line: No, I would not recommend this to a friend
16 people found it helpful
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