Unhappy Customer
Virginia Beach, VAMember since September 2017

Reviews (1)

    • Sep 10, 2017
    • Verified Reviewer


    Unethical Company

    I signed up for Daily Burn using a 3-month free subscription. I marked on my calendar when I needed to call to cancel before I would be billed. I was billed on the 7th, even though it listed the 9th as my final day of the trial. I feel like I was tricked into paying for the service. I responsibly kept track of my final trial date and yet I was still charged. I personally believe it isn't good business practice, or ethical, to trick customers into paying for services.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

    Comments (1) Link to this Review
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    • Feb 27, 2018

      Asha, Customer Success

      Hi there, thanks for your feedback. Sorry for any confusion there might have been, in regards to your account! We prioritize making clear and transparent billing policies. If you have any further questions, feel free to reach out to our Customer Success team and they'd be happy to help.

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