Today I received my car. I am very happy and couldn't believe how fast the process was online. I'm so happy I found them, and I will continue to buy my cars from them. The staff is very friendly, my car arrived before the scheduled time and I was very impressed. Especially when I saw a gift bag that was so sweet. I'm telling you if you went to a car dealership they wouldn't show you much respect, but Carvana does. They treated me like family, and I'm forever grateful.
I will be buying a car for my mom next year, and my aunt is looking to purchase one as well with Carvana. Thank you for the wonderful customer service. I see bad reviews sometimes, but at the end of the day if Carvana makes a mistake I know they will go out their way to resolve the problem.
Bottom Line: Yes, I would recommend this to a friend
3 people found it helpful
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Company Response from Carvana
We are ecstatic that you had a great experience with Carvana, and that you went as far as spreading the word about us to members of your family! We are honored and appreciate the review you provided. We’re happy to know that you enjoyed a seamless car buying process with us.
We understand that it’s a big decision buying a car online and we value that you gave us a try. Customer satisfaction is our number one goal and it’s great to hear that we are on the right track.
We love to see that you’re driving happy with your 2016 Jeep Compass! Congratulations on your vehicle and thank you for choosing the new way to buy a car!