I wrote several (and a mean several) emails without a proper call back from them. I still don't have my product, and I can't even get a hold of them. Very bad experience. I did get an empty package without a product. I will cancel my account. Their customer service is the worst I ever received from any company.
And with my opinion, I will tell all of you guys not to subscribe because if you have an issue, they will never respond and you will be out of money and product. Oh and that I tell you they don't have a number to call them. Good luck with that.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Scentbird
Hi Antonio! I am so sorry that this issue was not resolved sooner. I have arranged for a replacement of your first order to be shipped from our main office within 5-7 business days. For the delay in having this resolved, I have added a $5 credit to your account. If you have any questions, please reach out to us at support@scentbird.com with "HIGHYA" as the subject line. Thank you!