So, my initial sign-up for the trial pair went smoothly. I submitted prescription and doctor information and was sent the trial pairs right away. My eyes were sensitive to these contacts, so I was not going to order them.
No need - the ordering is already done when you sign up for your trial pairs. I should have known! Keep in mind that they have your financial information too because you pay for shipping on your trial pairs. As soon as you order your trial pairs, unless you cancel, you are already scheduled to receive future pairs at regular price. Oh my god, I hate these type of companies! I'm sure I was informed of this somewhere down the line, maybe some small print. UGH!
OK, so now I MUST call to cancel. There's no option to cancel on their website. The good ol' customer retention routine. This sucks! I didn't want to subscribe to your contacts. I just wanted to try them! Because of this old signup scam, and ONLY because of it, you have LOST a customer for life, even if my eyes were to suddenly accept your lenses.
Buh-bye now; good luck with that.
Bottom Line: No, I would not recommend this to a friend
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