I ordered a set of magnetic lashes from this excuse of a company in July 2017. To date, I have STILL not received them!
I have emailed them countless times and received an auto-reply stating that someone from their customer service team would be contacting me. BIG SURPRISE, I have not received a call from anyone. The last couple of emails I sent, I said I wanted my money back. Again, BIG SURPRISE, I have not heard from anyone but STILL receive countless emails regarding other products.
STAY AWAY from this company - they take your money, and you get no product.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Focallure, LLC
Hey there Turgeon,
Thank you for your review. I just want you to confirm you understand that we will do everything that is possible in order to satisfy you as a customer of Focallure. Please send an email as soon as possible to our VIP Success team at vip@shopfocallure.com.
Our VIP Success team was founded in order to make customers like you happy once again, and our goal is to serve you in the near future!
Best regards,
Natalya
Beauty Expert