Reviews (1)

I ordered two items from StyleWe, according to their detailed sizing info, and neither one fits properly, after taking almost one month to arrive.

I attempted to return the items within the 30-day return period and received an initial email informing me that the return center was in China, I was responsible for all international shipping and customs fees, and that the return process could be lengthy. They offered to refund me 15% of the total purchase in cash or 20% of the total purchase for in-store credit if I kept the items (suggesting that this stipend could be used to alter the garments).

I spoke with friends who turned me on to StyleWe and found out that they returned items to a CA address. I sent StyleWe another email requesting a return label to California and was told that only "members" could ship returns to a US address. Since I wasn't a "member," my return had to go to China. After threatening to dispute the entire charge, they did make an "exception" and sent me a California return label.

Outright fraud! No mention anywhere on the website or in the return policy that the company is in China. No mention anywhere that returns must be sent back to China. No mention anywhere that you have to be a "member" to be able to return items to the US return center. No mention anywhere of how you attain "member" status. No mention anywhere of international shipping and customs fees on returns, simply that "you are responsible for return shipping cost."

Intentionally omitting the above information is nothing short of deception and fraud. I would have rated a "0" but that option was not available.