They are not legit. Do not sign up. They will take your money and run. Forget about cancellations and refunds, they don’t do either. I signed up and canceled within 24 hours and haven’t even received a shipment. Yet they will charge you even though you haven’t received a package.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from Scentbird
Hi Crystal! I am so sorry that our service did not meet your expectations while you were subscribed. After reviewing your account, it looks like you signed up with a promotional offer to receive your second month free of charge. We sent you a total of two shipments, one in October and the next in November, both of which were marked delivered. If you did not receive one of those shipments, please send an email to us at support@scentbird.com with the subject line "HIGHYA." Thank you!