I felt like I was being held hostage by the computerized woman on the line. I only ordered two pairs of orthotics, and the dude tried to make me buy into several offers, keeping me on the phone for over 20 minutes. They really need to do away with that option! It was the worst experience ever, and I would not recommend it to any of my friends. Now I'm worried this lady may have charged me for stuff I never asked for, and they don't even give you a balance! I did not even get an order number!
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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Company Response from Ideal Living Management, LLC
Hi Stacy,
Thank you for the comments. We are sorry that our Interactive Voice Response (IVR) system was long. In the future, you can ask for a live agent and a person will come on the line and assist you. We also sell online. We do show that your order was for two pairs of insoles only. We hope that you like the insoles.