Douglas
ConnecticutMember since October 2017

Reviews (1)


    • Oct 18, 2017
    • Verified Reviewer

    StyleWe

    This is a abhorrent policy of returns, there is nothing clear about their return policy until you attempt to make a return.

    Overall Experience:

    Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

    Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund (store credit offer for USD order only ) instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

    To learn more about our store credit policy, please visit

    https://www.stylewe.com/information/store-credit-policy.

    Bottom Line: No, I would not recommend this to a friend

    • Mar 20, 2020

      Company Response from StyleWe

      Hi Douglas,

      Sorry that you are not satisfied with the item(s).

      Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

      Kindly please Sign In your account on our website and go to My Account-Order History.

      There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.

      You can check the return policy here:https://www.stylewe.com/information/information?information_id=9.

      FYI: Item(s) must NOT be returned to the address on the package you received. We will send a label with our designated return address by email after you submit the return/exchange request online. We do not accept returned item(s) that were sent back by you directly without our authorization and no refund will be issued if customers don't act accordingly.

      Thanks for your cooperation.

      If you run into any issues, feel free to contact us at any time.

      Best regards,

      StyleWe


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