Scentbird has one of the worst customer service I have ever experienced. I was really patient last month with my subscription last month because they are located in Georgia "and were effect by the hurricane." So I thought maybe I would a receive it a week later. Wrong. The first one "got lost in the mail" so they sent me a replacement, and I got that in October. I still haven't received my October one, and I still haven't been sent a tracking number. There is no phone number to call, which is really annoying.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Scentbird
Hi Taylor! I am so sorry that your experience with Scentbird didn't meet your expectations. After reviewing your account, it looks like your October shipment was delivered to you, though it looks like you may have received two of the same fragrances. If this was an accident, please send us an email to kayla@scentbird.com. We'd be happy to make things right!