I purchased the Copper Chef Pan when it first came out on QVC. I have loved this pan until recently. The film on the bottom of the inside started coming off, and everything started sticking.
I called customer service for Copper Chef, and they wanted me to pay $16.00 to return the pan and pay another $16.00 for them to ship me a new one. All the guy kept saying is that is our policy.
I called QVC to see if they could help me even though it had been over 30 days. They were so nice, Jennifer is who I talked to, she is sending me a FREE return label and sending me a new pan at no charge. Copper Chef needs to take a lesson in customer service from QVC.
Bottom Line: No, I would not recommend this to a friend
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