Lisa Kraus
Detroit, MIMember since October 2017

Reviews (1)


    • Oct 22, 2017
    • Verified Reviewer

    HelloFresh

    Sneaky subscription and unethical order process

    Overall Experience:

    First of all, my husband and I loved the food but wanted to try before we subscribed to their program. We were gifted a trial by a friend and received three meals free. However, due to the process of giving your card on the front end, it automatically signs you up for a subscription.

    There was no clear warning or description on the front end ordering process that you were locked into a multiple order subscription. I found that to be a sneaky way to get your business and unethical.

    They should give you a clear message on the key factors of the terms up-front and with clear visibility so that the customer is making an informed decision.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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