I started using BetterHelp based on a friend's recommendation to seek counseling. I have always been paranoid and not trustful of mental help professionals, so I found this method of online assistance more beneficial to my needs. You are able to interact with an experienced counselor without the intimidation of visiting a doctor face-to-face or having to explain a mental health appointment to coworkers.
At first, I explained a lot of details about myself and was not sure if I was getting the right help or not. However, I later realized this information helps the counselors correctly evaluate your individual needs and tailor different solutions that are the most beneficial to you. Also, I realized that the informality of expressing yourself online versus having to potentially share intimate details of your life in person is much easier through this communications medium. It is more beneficial to customers with busy schedules, time constraints or just reluctant to meet a counselor in person.
Having used BetterHelp for a couple of weeks, I recommend it as a beneficial method to assist people in need of any assistance or just a way to improve the quality of life.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from BetterHelp
Hi Eric, that's fantastic! We're so glad we were able to calm some skepticism about mental help professionals at BetterHelp! The counselors really love hearing about your experiences, and it also helps them gather information to tailor their approach and best serve our members' needs. I'm so glad that you have found a beneficial method of help, and cheers to continued happiness and wellness!