Alton
TexasMember since October 2017

Reviews (1)


    • Oct 24, 2017
    • Verified Reviewer

    Vroom

    Refund deposit

    Overall Experience:

    I found a car online under the Texas Direct Auto/Vroom website, left a $500 deposit, drive 6 hours away to buy the car, got there, the car had body damage on it, so I called Joe Brandao to cancel the deal and get my $500 deposit back. So they tell me it will take 72 hours for the refund to show back on credit card, so 7 business days later, no refund. So then I call and email Joe Brandao with Vroom and got no calls back or emails back. Then I ask for a manager and still got no call or email back.

    So please don't leave deposits of any kind because no one will do what they said they would do.

    Texas Direct Auto Power By Vroom: bad, bad business. Don't trust this company!

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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