By far the worst company to do any kind of business with. Vroom took over and ruined Texas Direct Auto, which used to be an amazing company to buy from.
I contacted Texas Direct Auto/Vroom about purchasing a vehicle, and they wouldn't budge much on the price, even though the price was well above the vehicles worth. And, of course, they wanted to give me a few thousand less for my trade-in than what it was worth, basically screw you on both sides of the deal. I returned to the Vroom website recently to find the vehicle I made a fair offer on now listed BELOW the price I had offered, which now puts it several thousand below what they claimed their best price was.
Truly a laughable company that values quantity over quality, and whose sales reps will be sure to deliver on the typical used car salesman experience. I'm sure they will attempt to explain this away with the typical apologies or other excuses, but the bottom line is you will not get a fair deal here, and you cannot trust them.
Bottom Line: No, I would not recommend this to a friend
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