Barbara Lebovicz
Barbara Lebovicz
Edison, NJMember since November 2017

Reviews (1)


    • Nov 5, 2017
    • Verified Reviewer

    PillPack

    Constant errors

    Overall Experience:

    Every year PillPack has made errors with the dose, or left out medications altogether.

    Today they sent me a text that I need to call my internist about a refill, but they didn't say what medication. I called customer service, and the young lady didn't know anything and couldn't pronounce the name of the medication. I spoke to the pharmacist who told me that the medicine in the text was not the correct one and that I needed a refill from the cardiologist for a different medication . Then she said she found the refill. This was for a heart medicine that I cannot live without. I told her that I'm sure I'm not the only one this happened to, but thousands of people could be missing their lifesaving medications.

    This has happened many times. I am tired of this and am looking for another company. And I may report tins to the licensing board of New Jersey or bring it to the news media.

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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