I purchased a Copper Fit back from Walmart and have had it for about a month and it started coming apart, so I took it back to Walmart and they would not replace it. I called customer service for Copper Fit and was given the manufacture's phone number, so I called it and was disconnected. I called Copper Fit customer service again and was told if Walmart wouldn't replace it that it was my problem and I could just resew it myself.
I have also bought the Copper Fit Pro Back, Knee, Elbow, and Ankle since I bought the regular Copper Fit Back. We like the products but not the customer service, as both were unfriendly and unhelpful, both acting as if I had no reason to complain. I think after spending around $20.00 for something and it comes apart, it should be replaced.
Bottom Line: Yes, I would recommend this to a friend
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