Patricia McCall
ColoradoMember since November 2017

Reviews (1)


    • Nov 11, 2017
    • Verified Reviewer

    Fabletics

    Subscription trap

    Overall Experience:

    Fabletics is a subscription trap. At first, I thought the “intro offer” was such a great deal. Got two outfits for $25 each. Then I needed to return one of the leggings ($12.50), and they charged me $7 to restock. Not worth it, so I decided to keep it.

    Now, good luck remembering to “skip” the month in the short 5-day window. That is how they make their money: you forget to skip and cha-ching! $50 goes out the window. That is exactly what happened to me and I thought, "no worries, their stuff is cute, I will find good use for my $50."

    Then I went shopping and quickly found out that I was not allowed to use my “credit” on sale items! Fabletics, what the heck? You have my $50 and now you want to tell me how to spend it? So be aware folks, you are not free to spend you member credit as you wish. You will most likely end up using it for one overpriced outfit that you wouldn’t buy otherwise.

    I was beyond annoyed. I tried to cancel my membership over live chat and was advised that if I canceled my membership before spending my “credit,” I would lose the “wonderful” VIP pricing.

    I was baffled at their attitude; they will not offer a membership refund, no matter how unhappy their customers are. Don’t just take my word for it, read the 600+ one-star reviews here.

    Needless to say, Fabletic's conduct is shameful. This is a company that preys on its customers and profits from their inattention. Not to mention that they are selling “Target” quality activewear at a “Lululemon” price. Skip this one folks, stick with classic retail.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

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