Suzanne Morrissey
Suzanne Morrissey
Phoenix, AZMember since November 2017

Reviews (1)


    • Nov 17, 2017
    • Verified Reviewer

    Hubble Contacts

    Horrible contacts lenses

    Overall Experience:

    Cool, $3.00 for a 2-week trial of contact lenses? Heck yeah!

    Okay, so, I get my contacts, unaware that by ordering a 2-week trial, that automatically signs me up for a "subscription," which I'm not aware of either.

    I hated the lenses. They were so uncomfortable! I constantly felt like I had sand in my eyes, or there was a film over the lens. My eyes would itch and water all the time. I hated them. I thought I would be done with them after that. Nope.

    About three weeks later or so, I see a charge on my bank statement for $33.00, and I get a box in the mail. I call Hubble, tell them I hated the lenses and that they actually hurt my eyes. They told me just to write "Return to Sender" on the box and stick in a mailbox. So, I did.

    Well, I got my credit, today to be exact, and it was only for $25.00. I called them and was told that in the "terms and conditions" it indicates that there will be a $5.00 restocking fee if lenses are returned. I complained that I never wanted a subscription, because the lenses were so horrible, and was just simply told that there was nothing she could do to give me an additional credit for the $5.00 restocking fee (even though they received their lenses back).

    This company sucks. Their lenses suck. So regretful I ever ordered the darn things.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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