I followed the return policy to the letter. The USPS tracking system declared that the product was delivered on 10-14-2015.
Today is 10-21-2015 and I still have not received credit to my credit card. I suppose now I am going to have to contact my credit card company and fax them the document from the P.O. as proof that the product was returned for refund.
Their product issues a money back guarantee, and they obviously do not stand by their own words.
Bottom Line: No, I would not recommend this to a friend
34 people found it helpful
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Company Response from Beverly Hills MD
Hi Carleene,
I am sorry to hear about your experience with us so far. Depending on your bank, refunds may take a bit longer to process. I want to assure you that we always stand by our money back guarantee, so please email me at samantha@beverlyhills-md.com so that I can make sure your refund has been processed in full.
Again, I apologize for the delay in your refund, and I hope to hear from you soon.