Reviews (1)

This was my experience.

I bought some items over the Black Friday weekend, precisely, Saturday. The deal was $100 off $550, and then extra 20% for the first time using the app.

Three days later, I get an email stating that one of the items I purchased was out of stock, however, I would be allowed to pick another item that was within 15% of the original price of the coat I picked.

The initial cost was $80.75, I got a 20% discount and additional $10 off, which then totaled $54.

The replacement coat I picked was $84, so I thought that I would be given the same deal I got initially; $84, plus 20% discount and $10 dollars off, which would equal $57.

No, they wanted me to pay $21. When I asked them to give me the calculation, they said that was the difference. Their calculation was $54 x $1.15 equals $63. And $84 minus $63 dollars equals $21.

I got frustrated about the transaction in general, and when I asked for a refund for my purchase, I was told that I would be charged a 15% cancellation fee because I am trying to cancel more than 24 hours after the initial purchase.

Bear in mind that they did not inform me about not having the product until 72 hours after, later, and it was from their end about advertising a product and letting me buy it when it was not in stock

Basically, I'm an avid online shopper, however, this has scarred me from online shopping.