I ordered the HelloFresh service for my daughter as a Christmas gift and have been extremely embarrassed by the comedy of errors that this experience with HelloFresh has been. The first delivery was supposed to arrive on Wednesday but was not delivered until Thursday after sitting on a food truck for four days. Then when it was delivered, my daughter finds there is no meat in the order when it is received.
When I called customer service (Ashanti, then Hector) about these problems, I was not offered any compensation for the embarrassment I endured by ordering such a substandard gift for my daughter so I am canceling my service after only one incomplete order and one very unsatisfactory experience. I am going with Blue Apron.
Bottom Line: No, I would not recommend this to a friend
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