Absolutely appalling!
No answer via email and no product received when paid for express shipping. HOWEVER, you have taken my money! If I do not hear back from this company, I will be reporting to Trading Standards and my bank.
Bottom Line: No, I would not recommend this to a friend
39 people found it helpful
Link to this Review
Company Response from HiSmile
Hey Joelye,
We are experiencing a high volume of orders from our Black Friday and Cyber Monday sales, so your order will take slightly longer to be dispatched, as I believe would have been stated in your confirmation email.
Our customer care team have a higher than normal volume of customer inquiries at the moment from the sale period, so please allow at least 72 hours for a response.
If you let me know the email address you emailed us from, I will make sure that you are responded to ASAP.
Looking forward to hearing from you!