I was billed for November 2017 and the item never arrived.
They refuse to give me back my money and gave me the runaround with canceling my subscription. I finally found a way to cancel on my own. I disputed the charges with my bank and I still never received the item.
Run away. Run very far away. They are literally the worst company I have ever dealt with. I also filed a complaint with the BBB and so should everyone else who had issues with them.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from
Hi Elie! I'm sorry about this! This definitely should not have been the case and it's completely opposite of the experience we wished you to have. Please know, our main priority is making sure each customer receives their fragrances on time and love their scents. We're working around the clock to make sure that our service is as enjoyable as it is efficient. If you ever decide to give us another chance down the line or if you have any questions, we're happy to help! Email us at socialsupport@scentbird.com with "highya" in the subject line.